US Office manager
At Qserve, she supports all aspects of our US business, including marketing, sales and operational aspects, as well as finance. In addition, she manages our US agent representation for companies outside the United States, who use Qserve as their US agent representative and official correspondent. In that capacity, she acts as a global liaison between medical device manufacturers and the US FDA. Her responsibilities include communicating with Customs & Border Patrol, registering devices and establishments into FDA’s databases, maintaining existing registrations, and supporting clients who have questions about registration and licensing in the US market.
Jennifer also supports the submission process of 510(k)’s to FDA for manufacturers in Europe and Asia, which Qserve has helped prepare. Her service orientation toward customers and communication skills make her the trusted point of contact for customers in the US and all over the world. Jennifer is based on the East coast, in Pennsylvania.
Jennifer about working at Qserve:
“Working for an international consultancy ensures continuous educational opportunities in my day-to-day activities at Qserve. Whether assisting my clients in their communication with the FDA, managing financial operations, or supporting our highly-skilled consultants, each day offers a unique experience, allowing me to expand my knowledge in the field of medical device regulations. I truly value working with such talented colleagues in this global industry.”
Jennifer has a Bachelor degree in Music from the University of Cincinnati. She has worked in a variety of service related sectors such as restaurants, medical centers and education in commercial, operational and administrative functions before joining Qserve.
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